FAQs
A page dedicated to the most common questions you may have for me.
Do you do returns?
Absolutely. If the product is damaged, misplaced or bad quality, send me an email within 25 days describing your issue in as much detail as possible and I will offer you a refund, or replacement of the product. Note that if you don't message me after 25 days of receiving the product, I cannot guarantee a refund or replacement.
What is POD?
POD refers to Print on Demand. Essentially for the value of lower shipping costs and shorter shipping times for you, I have chosen POD as my printing choice. I use Gelato to print my artworks. Once you place an order, the closest printing warehouse on the globe to you prints your product and ships it directly to you. These prints are tested and quality approved
You mention that the signatures are printed with the art print, can you clarify?
Yes, Using print on demand, I do not have access to all the warehouses around the world that print my artwork, therefore I physically cannot hand sign every image. I rely on hand signed digital signatures that are printed on each print. When you receive my art print, there will be my signature on the print, although it is a digital form, rather than hand signed.
What is an open edition?
Open edition refers to art prints that have no limit to the amount of prints available. I believe everyone should own a quality piece of art without spending all their money. Open edition is the most affordable on my website!
What are 100 prints?
100 prints refer to the amount of prints i will ever make of a drawing. More expensive than the open edition, but less expensive than my originals, once all 100 prints are sold, I wont be making anymore.
Do you negotiate price?
I normally negotiate my prices for higher priced works like originals. If you would like to negotiate price for my original, send me an email!
Do you do commissioned work?
Yes, If you have an idea, and would like to commission me to work with you, send me a message through email.
I have a question you didn't answer on here, how can i contact you?
I have a live chat on my website, that you can use to chat with me in person. Although depending on the time, I may not be able to reply straight away. I recommend email, it is the best way to speak to me regarding pricing, commissioned work or general queries. Hope this helps